Refund and returns

Last updated: October 1, 2026

Returns are for United States orders only. Items must be new, unused, and in original packaging. You may request a return or exchange within 14 days of delivery.

Returns are accepted in store only at 8200 Victoria Ave., Riverside, CA 92504, United States. Bring your order confirmation. There is no restocking fee. Approved refunds go to the original payment method within 14 days after we accept the return.

Defective items: contact contact@greenlandnurseries.shop or +1 951-202-3320 promptly with photos. Non-defective returns follow the same 14-day in-store process.